Privacy Policy - Bclean Bhealthy Cleaning Services LLC

Bclean Bhealthy Cleaning Services LLC ("Bclean Bhealthy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit bcleanbhealthycleaningservices.com (the "Site") or otherwise interact with our janitorial, house cleaning, post-construction cleaning, pressure washing, and window cleaning services in Garland, TX and the surrounding Dallas-Fort Worth area.

Information We Collect

We may collect the following types of information:

Contact Information: name, phone number, email address, and service address

Service Details: information about the property or service you're requesting, such as service type, property size, or scheduling preferences

Communications: messages you send us through our website, phone, text message, or email

Website Usage Information: basic technical information such as IP address, browser type, and pages visited, collected automatically when you use our Site

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information.

How We Collect Information

We collect information in the following ways:

Directly from you, when you fill out a contact or quote request form, call or text us, or email us

Automatically, through standard website server logs when you visit our Site

Through GoHighLevel (GHL), the customer relationship management (CRM) and communications platform we use to manage inquiries, scheduling, and follow-up communications

How We Use Information

We use the information we collect to:

Respond to quote requests and schedule services

Communicate with you about appointments, service updates, and follow-ups

Improve our services and customer experience

Maintain accurate business and service records

Comply with legal obligations

We do not use your information for any purpose beyond operating and improving our cleaning services and communicating with you about those services.

SMS & Communications

By providing your phone number and opting in, you agree to receive text messages from Bclean Bhealthy Cleaning Services LLC related to your quote request, scheduled service, appointment reminders, and service follow-ups.

Opt-In: You opt in to receive text messages by submitting your phone number through our website contact form, by phone, or by any other method where you provide express consent to be contacted by text.

Message Types: You may receive messages such as quote confirmations, appointment reminders, service updates, and follow-up communications related to your request.

Message Frequency: Message frequency may vary depending on your service requests and scheduling needs.

Message and Data Rates: Message and data rates may apply.

Opt-Out: You can cancel text messages at any time. Just text "STOP" to the number you received messages from. After you send the message "STOP," we will send you a message to confirm you have been unsubscribed. After this, you will no longer receive text messages from us. If you want to receive messages again, simply sign up again as you did the first time.

Help: If you are experiencing issues with our text messaging program, reply with the keyword "HELP" for assistance, or contact us directly at [email protected] or (417) 297-2477.

Consent to receive text messages is never a condition of purchasing any service from us.

Carriers are not liable for delayed or undelivered messages.

Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services necessary to deliver those messages.

Information sharing to subcontractors that support our business operations, such as customer service or scheduling support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

We do not sell your personal information, and we never share your text messaging opt-in data for marketing or promotional purposes.

Cookies & Tracking Technologies

At this time, our website does not use cookies or tracking pixels for advertising or analytics purposes. If this changes in the future, we will update this Privacy Policy to reflect how any cookies or tracking technologies are used.

Data Security Practices

We take reasonable administrative and technical measures to protect the personal information we collect from unauthorized access, use, or disclosure. While no method of transmission or storage is completely secure, we work to safeguard your information through the security practices of the platforms we use, including GoHighLevel.

Data Retention

We retain your personal information for as long as needed to provide our services, respond to your inquiries, and comply with our legal and business obligations. If you would like your information removed sooner, you may contact us using the information below.

Third-Party Services

We use GoHighLevel (GHL) as our primary customer relationship management (CRM) and communications platform. GHL acts as a data processor on our behalf, storing contact information, service requests, conversations, and appointment or follow-up communications so we can respond to and manage your inquiries.

We may also use other trusted third-party service providers to help operate our business, such as website hosting services. Any such providers are only used to support our operations and are not permitted to use your information for their own marketing purposes.

Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information, subject to legal or business recordkeeping requirements

Opt out of text message communications at any time (see Opt-Out Instructions above)

Contact us with any questions or concerns about how your information is handled

To exercise any of these rights, contact us using the information in the Contact Information section below.

Opt-Out Instructions

To stop receiving text messages from us, reply "STOP" to any message you receive. To stop receiving email communications, use the unsubscribe link included in our emails, or contact us directly.

Children's Information

Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Bclean Bhealthy Cleaning Services LLC Phone: (417) 297-2477 Email: [email protected] Serving Garland, TX and the greater Dallas-Fort Worth area

Last Updated: September 13, 2026